Q: Who can rent your equipment?

A: Our rentals are available only to approved businesses and professionals.  If you’re a contractor, landscaper, property manager, or other service provider, you can apply for access here.

Q: Why do you only rent to businesses and qualified users? Am I a qualified user?

A: We rent exclusively to businesses and qualified users to ensure our equipment is used safely, responsibly, and for professional purposes.  Experienced operators tend to take better care of the tools, which helps reduce damage, minimize downtime, and keep our rates low.

A qualified user is someone who:

• Has experience operating skid steer or similar machinery
• Understands how to safely transport and use heavy equipment
• Treats rental tools like they treat their own

If you’re an experienced operator, contractor, or someone with the right knowledge and mindset — even if you’re not part of a large company - we encourage you to apply for access.  We’ll review applications individually to make sure it’s a good fit.

This policy helps us focus on serving serious users who rely on well-maintained tools to get real work done.  In turn, this lowers our overhead — and that means we can offer better rates. Lower rates mean better margins for you, and more savings for your customers. Everyone wins.

Q: What does it mean to “apply” for access, and how does that work?

A: Applying for access just means sending us a quick message with a few details about your experience and business. There’s no formal application — simply use the Contact or Request Access page to answer a few basic questions, as shown there in the example.

We review each request individually — usually the same day — and will follow up by email once you're approved. The email will contain an invitation link that lets you set up your login ID and password. Once that’s done, your registration is complete and you’ll be able to book equipment. You’ll be asked to log in during checkout.

Q: Is there a cost to register or apply?

A: No — registration is free. 

You can apply for access here.

Q: How do pickup and return times work, and how do I schedule them?

A: You’ll select your pickup and return dates and times using the built-in scheduler — look for the big blue bar near the top of each product page. Once you’ve chosen your time slots, click “Apply” on the calendar, then “Add to Cart” on the product page.  Note that if no times are selected, the default times of 9:00AM pickup and 5:30PM drop off will automatically be applied.

After you apply your dates, the blue bar will turn black — this simply indicates your times have been saved. You can click the black bar at any time to reopen the scheduler and make changes.

The system will automatically calculate your rental price based on the duration you select. No need to call or email to coordinate — just pick the times that work best for you.

Pickups and returns are available seven days a week, from 8:00 AM to 5:30 PM. After placing your order, you’ll receive a confirmation email showing your scheduled times. If you need to make a change, just reach out — we’ll do our best to accommodate.

Q: Where do I pick up the equipment?

A: We’re located just off M-59 in Waterford, MI, near the Pontiac Airport. While we're not directly on M-59, we're only a couple hundred yards down a small side street — easy to find once you have the address.

Because this is a private facility and not open to the general public, the exact pickup location will be included in your confirmation email after booking, or you can request it after registering. Once you've completed your first rental, you’ll know exactly where to go next time.

Q: Can I pick up or drop off outside of my scheduled time?

A: We schedule pickups and returns around each customer’s timeline — which helps keep costs low and service personalized. Because of that, our facility isn’t staffed full-time, and we’re typically on-site only during scheduled handoff times.

We’ll do our best to accommodate changes when possible, but last-minute requests may not be feasible. Please plan ahead, and contact us if anything changes — we’re here to help when we can.

Q: What if I finish my job early or need more time?

A: We understand that projects don’t always go exactly as planned — sometimes they wrap up sooner, and other times they run long.

If you finish early, feel free to contact us to see if an earlier return is possible. We’re happy to work with you when we can, but please note that rental rates are based on the originally scheduled period, and we don’t offer refunds for unused time.

If you need to extend your rental, simply log into your account and book additional time. If you’re having trouble or it’s a time-sensitive request, you’re welcome to call or text us — our contact info is on the Contact page. All extensions are subject to availability, so we recommend doing this as soon as possible if your plans change.

Q: What attachments are included with the rental?

A: Each rental of the mini skid steer includes a standard, 42" bucket — ideal for general lifting, grading, and cleanup work. Additional attachments like the 4-in-1 bucket, grapple, auger, or excavator are available and can be rented separately at standard daily or multi-day rates. You can add them during the booking process to suit the job you're tackling.  If you are renting the mini skid steer, the trailer hitch attachment is available at no charge - just add it to your online order (deposit required.)

Q: How do I pick up the equipment?

A: You bring your own trailer to our location just a couple hundred yards off of M59 in Waterford, MI. - right near the airport. We’ll have everything prepped and ready for a smooth handoff during your scheduled pickup time.

Please ensure your trailer and towing vehicle are properly rated for the equipment you're picking up, and that you have tie-down straps available to secure it. The weights of larger machines are listed on their product pages. Most attachments and landscaping tools are relatively light, but it’s your responsibility to understand your trailer’s limitations and secure the load safely.

Q: Can I rent over a weekend or for multiple days?

A: Yes — we’re available for weekend rentals and multi-day bookings. We work around your schedule, so pickups and returns can be arranged any day of the week, including weekends.

Our pricing automatically adjusts based on how long you rent — the longer the rental, the lower your average daily cost. Whether you need equipment for one day, two weeks or even longer, we make it easy and affordable.

Q: How does pricing work for longer rentals?

A: Our rental pricing automatically discounts the daily rate based on how long you rent — up through Day 7. Each additional day lowers your average daily cost, so the longer you keep the equipment, the more you save. After 7 days, each extra day is billed at a flat, low daily rate.  See the example below.

Example: 1 day = $180, 3 days = $495, 7 days = $799.

Each day after day 7 is billed at a flat rate of $99 per day.

Example:  10 days = $799 + 3 days at $99 = $1,096.

Q: Why is there a security deposit, and how is it calculated?

A: Each item in your order includes a refundable security deposit, which helps cover potential damage or loss. The deposit is the same, no matter the rental period, and is refundable when the equipment is returned in good condition (usually within 3 days.) Deposits are shown clearly at checkout.

Q: Can I rent just an attachment without the mini skid steer?

A: Yes — if you have a compatible mini skid steer, you're welcome to rent attachments on their own.  We will be happy to provide a quick walkthrough of how the attachment works, if needed.

Please note: It's your responsibility to ensure your machine is compatible with the attachment (coupler type, hydraulic flow, size, etc.). We’re happy to test fit the attachment at our facility prior to rental, but we cannot guarantee performance or compatibility once the attachment leaves our premises. The customer is responsible for any and all damage caused by use on an incompatible or improperly configured machine.

Q: Do I need to return the equipment cleaned or fueled?

A: Yes — please return equipment reasonably clean and with the fuel topped off. This helps us keep everything ready for the next customer.